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Cheat sheet · Getting your records

Your file, your rights — one page.

truth4parents.com
England & Wales

General information, not legal advice. If you are in live proceedings, ask your solicitor before making a request. Legal aid for parents in care proceedings is free and non-means-tested.

Route 1

Subject Access Request (SAR)

Your right to see the personal data an organisation holds about you. UK GDPR Art. 15 & DPA 2018.

Get
Your file: case notes, chronologies, assessments, emails about you, meeting minutes.
Cost
Free.
Deadline
1 calendar month (may extend +2 months if complex — they must tell you within month one).
How
Plain email: “This is a subject access request for all personal data you hold about me.”
Route 2

Freedom of Information (FOI)

Anyone’s right to see recorded, non-personal information a public authority holds. FOI Act 2000.

Get
Policies, thresholds, procedures, panel terms, spend, training material, contracts.
Cost
Free (in almost all cases).
Deadline
20 working days.
How
Plain email marked “Freedom of Information Request” naming what you want.

Send both, separately labelled, on the same day. A SAR will not get you policies. An FOI will not get you your file. Serious requesters use both.

The posture that works

Not “they must give me everything.” But: every withholding decision must be justified, document by document, against a specific legal test — and you are entitled to ask which test, and why.

Common exemptions — and their limits

  • Third-party data: may redact lines about others, not whole documents. Professionals’ names & opinions in their working role are usually not protected.
  • Serious harm (DPA 2018 Sch. 3): narrow — must be a real risk of serious physical/mental harm, not embarrassment.
  • Court records (FOIA s.32): covers material held only because it is on a court file. The underlying record still counts.

“It’s privileged” — the limits

  • Attaches to documents, not whole departments.
  • Only communications for the dominant purpose of giving/receiving legal advice.
  • Facts don’t become privileged by being told to a lawyer.
  • Sharing with third parties can waive it.
  • In children’s proceedings, litigation privilege is narrower — Re L [1997] AC 16.
  • Under FOIA s.42 it is qualified: public interest test applies.

If they miss the deadline — or refuse

  1. Step 1
    Go back to them

    FOI → ask for an internal review. SAR → complain to their Data Protection Officer. Be specific about which parts and which exemptions.

  2. Step 2
    The ICO

    ico.org.uk/make-a-complaint · 0303 123 1113. Send your chronology. Cases take months.

  3. Step 3
    Tribunal (FOI only)

    Appeal an ICO decision to the First-tier Tribunal (Information Rights). Free. Decided afresh.

The one question to ask when something is withheld

“Under which specific statutory exemption, applied to which specific document, and on what reasoning?”

You are entitled to an answer. The answer is often where your case starts.

Two cautions

  • SARs are not disclosure. If you need a document for a hearing, ask your solicitor to apply for specific disclosure — much faster.
  • Care what you publish. Section 12 Administration of Justice Act 1960 and FPR r.12.73 restrict publishing details of private children proceedings — including online.

Do this today

  • Send one SAR, one FOI, separately labelled.
  • Name the departments (incl. Legal Services).
  • Start a one-page chronology — dates down the left.
  • Diarise the two deadlines (1 month · 20 working days).
  • Consider sending the same pair to Cafcass.
© You Are Not Alone · truth4parents.com · Last reviewed
Read the full guide: truth4parents.com/understanding/records

If a child is in immediate danger, call 999. For non-emergency concerns, call the NSPCC on 0808 800 5000 or the Samaritans on 116 123.

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